Introduction
PT Julizar Konsultan Indonesia ("JULIZAR", "we") respects your privacy. This Privacy Policy explains what personal data we collect through julizar.com and in our communications with you, how we use it, and your rights over that data. We strive to manage personal data in accordance with Law No. 27 of 2022 on Personal Data Protection and related regulations in Indonesia.
By using the Site or contacting us, you acknowledge that you have read this policy. For processing that requires consent, we ask for your consent before processing.
Personal Data We Collect
The data we collect depends on how you interact with us:
- Data you provide: name, company name, WhatsApp number, email address, project location, the service you are interested in, and the purpose or description of your needs that you write in the contact form or in a message
- Data for specific services: documents required for the work, such as the ID card (KTP) and tax number (NPWP) of founders for company establishment, or land and project data for feasibility studies and HBU
- Technical data: IP address, device and browser type, pages visited, and visit times that are recorded automatically
- Communication data: the content of your messages and your conversation history with us
We do not ask for specific personal data, such as health data or beliefs, unless it is truly necessary for a particular job and with your consent.
How We Collect Data
We collect data when you fill in the contact form on the Site. On that form, your entries are sent as a message to our WhatsApp. We also receive data when you send us a WhatsApp message or email, submit documents for a job, and automatically through cookies or similar technologies while you browse the Site.
Purposes of Data Use
We use your personal data to:
- Respond to inquiries and prepare service quotations
- Carry out the work you request, including document processing and coordination with notaries or relevant agencies
- Manage the working relationship, invoicing, and administration
- Comply with legal obligations and official requests from competent authorities
- Understand how the Site is used so that our content and services keep improving
- Keep the Site secure and prevent misuse
We do not sell your personal data to anyone. We only send you promotional information or updates if you have agreed to receive them, and you can stop receiving them at any time.
Legal Basis for Processing
We process personal data on one or more of the following bases: your consent; performance of an agreement or your request before an agreement is made; compliance with legal obligations; and our legitimate interests that do not override your rights, such as keeping the Site secure.
Sharing Data with Third Parties
We only share personal data when necessary, with:
- Notaries, government agencies, or official systems such as AHU Online and OSS, when you request company establishment or licensing services
- Professional partners or experts who assist with your work and are bound by confidentiality obligations
- Technology service providers that support the Site and our communications, such as hosting, WhatsApp, and analytics tools
- Competent authorities when required by law or a valid order
We make efforts to ensure these parties protect your data in accordance with applicable provisions and use it only for the stated purposes.
Cookies and Similar Technologies
Our Site runs on the WordPress platform and may use cookies for basic Site functions, language preferences, and visit analysis. Cookies are small files stored on your device. You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some Site functions.
If we use third-party analytics tools, they may collect aggregated visit data in accordance with their own privacy policies.
Data Retention and Security
We keep personal data for as long as necessary for the purposes described in this policy, for the duration of the working relationship, and for as long as required by regulations, for example for bookkeeping, tax, and legal evidence purposes. After that, the data is deleted or anonymized.
We apply reasonable technical and organizational security measures to protect data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely free of risk. If a personal data protection failure occurs, we will follow up and notify affected parties in accordance with applicable provisions.
Your Rights as a Data Subject
Under applicable personal data protection regulations, you have the right to:
- Obtain information about the identity, purposes, and use of your data
- Access and obtain a copy of your personal data
- Complete, update, or correct inaccurate data
- Request deletion or destruction of personal data, as long as it does not conflict with our legal obligations
- Withdraw consent that you have given
- Object to, or request restriction of, certain processing
To exercise these rights, contact us via WhatsApp or the Contact page and describe your request. We may ask you to verify your identity first to protect your data, and we will respond within a reasonable time in accordance with applicable provisions.
Children's Data
Our services and Site are intended for businesses and adult individuals. We do not knowingly collect personal data from children under 18 years of age. If you know that a child has given us data without the consent of a parent or guardian, please contact us so that the data can be deleted.
Links to Other Websites
Our Site may contain links to third-party sites, including social media. This Privacy Policy does not apply to those sites. We recommend that you read the privacy policy of every site you visit.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our services or regulations. The latest version will be published on this page with its update date. For significant changes, we will make efforts to notify you through appropriate means.
Contact Us
Questions, requests, or complaints about personal data can be sent via WhatsApp 0822-1111-0665 (Monday to Friday, 08:30 to 17:00 WIB) or the Contact page. Data controller: PT Julizar Konsultan Indonesia, Roseville SOHO & SUITE, Sunburst CBD, Jl. Kapten Soebijanto Djojohadikusumo No.8 Lot I, Suite S-1009, Lengkong Gudang, Tangerang Selatan, Banten 15321.