Online Market Research
Market surveys to understand opportunity size, segmentation, consumer needs, and competitor positioning before you invest.
Learn more: Online Market ResearchIntroduction
What Are Online Surveys and an Online Survey Agency?
Online surveys are a way of collecting data digitally through computers, tablets, and mobile phones. This approach is flexible, scalable, and cost-effective compared to face-to-face surveys. Online surveys can be qualitative or quantitative, ranging from assessing product performance to understanding the nuances of consumer behavior.
As an online survey agency, JULIZAR designs questionnaires, selects the right respondent panel, manages data collection, and turns it into reports that management can use easily. We work alongside you so that online surveys and questionnaires capture the insights you need: meaningful, interactive, and supportive of confident strategic decisions.
Every survey is custom-built to match your research goals and can incorporate images and brand identity where needed. To reach quality respondents, we use the OpiniJob.com ecosystem, part of the JULIZAR business, which has an identity verification system and automatic reward payments for respondents.
Quantitative surveys measure numbers: user percentages, satisfaction scores, brand awareness levels, and price preferences from a sufficiently large sample of respondents. Qualitative research such as focus group discussions and in-depth interviews explores the reasons, motivations, and emotions behind the answers. Combining both gives the most complete picture for market research and product development.
The right method depends on your business question. If you want to know how big the market is, a quantitative online survey is more suitable. If you want to know why customers switch brands, qualitative research will help. Our team helps you choose the method, determine the sample size, and draft neutral questionnaires so the results can be trusted.
When you need it
When Does Your Business Need Online Survey Services?
- Before launching a new product or service, to test the concept, price, and purchase intent
- To measure brand awareness and brand perception in your target market
- To track customer satisfaction and loyalty on a regular basis
- To understand market segments, shopping habits, and consumer behavior
- To compare your brand position with competitors
- To prepare data for feasibility studies, market research, and business plans
- To quickly gather opinions from employees, partners, or communities
If you need an online survey consultant, our team is ready to help from defining research objectives through to the final report and business recommendations.
Services
JULIZAR Online Survey and Market Research Services
Every project is custom-designed around your goals, target respondents, and budget.
Brand Awareness Survey
Measure top of mind, brand awareness, ad recall, and brand perception compared with competitors.
Learn more: Brand Awareness SurveyCustomer Satisfaction Survey
Measure satisfaction, loyalty, and Net Promoter Score to improve service and customer retention.
Learn more: Customer Satisfaction SurveyNew Product Survey
Test concepts, design, pricing, and purchase intent so your new product launch is more measurable and lower risk.
Learn more: New Product SurveyConsumer Behavior Survey
Explore buying habits, preferred channels, and the factors that influence purchase decisions.
Learn more: Consumer Behavior SurveyFGDs and In-Depth Interviews
Online or offline qualitative research to uncover the reasons behind the survey numbers.
Learn more: FGDs and In-Depth InterviewsTouchscreen Kiosk Survey
Surveys conducted directly in public areas or at events using touchscreen devices, no account needed.
Learn more: Touchscreen Kiosk SurveyField Research and Field Teams
Face-to-face data collection by trained surveyors to complement online surveys.
Learn more: Field Research and Field TeamsNeed online survey services for your business?
Tell us your research goals and target respondents. We will send a proposed method, schedule, and quotation.
The OpiniJob Ecosystem
OpiniJob.com: An Online Survey Platform Within the JULIZAR Business
OpiniJob is a survey platform and job portal that pays its users, and it serves as the data collection engine for our online survey services.
The quality of a survey is determined by the quality of its respondents. That is why JULIZAR uses OpiniJob.com, a paid survey platform that verifies respondent identity through e-KTP (Indonesian electronic ID card) and detects duplicates, so one identity holds only one account. As a result, online survey data is more valid and free from duplicate answers.
Respondents earn rewards automatically each time they complete a survey and can withdraw them via bank transfer or e-wallet. Clear incentives increase participation and keep answer quality high, whether for online surveys, FGDs, or in-depth interviews.
Besides surveys, OpiniJob also offers talent scouting and job listings. Companies can search and screen verified candidates from the respondent database, so one ecosystem serves both market research and recruitment needs.
Online and Offline Survey Builder
Design a questionnaire once, run it on the web, an offline app, or in the field.
Touchscreen Kiosk Survey
Touchscreens in public areas for answering surveys on the spot.
Automatic Rewards
Rewards are credited to the balance after every completed survey and can be withdrawn.
e-KTP Verification and Anti-Fraud
One identity, one account, for valid data.
Advantages
Benefits of Online Surveys for Your Business
- Fast. Data is collected in days, not weeks.
- Cost-effective. No surveyor travel costs, even for wide coverage.
- Wide reach. Respondents from cities across Indonesia.
- Clean data. Answers are recorded digitally and ready for analysis.
- Flexible. Supports images, video, and branching question logic.
- Measurable. Results can be monitored in real time while the survey runs.
Reporting
From Survey Data to Business Decisions
We present survey results in concise reports: charts, cross-tabulations, key findings, and recommendations you can act on right away. You receive not just numbers, but insights that answer your research objectives.
We also provide a compact dashboard, cross-tabulations by age segment, region, and user profile, and a presentation session of the research results to management. Raw data can be delivered in spreadsheet format if your team wants to run further analysis.
Process
How JULIZAR Online Survey Services Work
Brief
Research goals, target respondents, and schedule.
Research Design
Method, sample, and questionnaire.
Recruitment
Verified respondents via OpiniJob.
Fieldwork
Survey runs and is monitored in real time.
Analysis
Data cleaning and statistical processing.
Report
Insights, recommendations, and presentation.
Clients
Who Uses Online Survey Services?
- FMCG, retail, and e-commerce brands and companies
- Startups testing product-market fit
- Financial services, property, and healthcare companies
- Government agencies and research institutions
- Marketing agencies and business consultants
- Universities and researchers who need respondents
Investment
How Much Do Online Survey Services Cost?
Cost depends on the number of respondents, target criteria, questionnaire complexity, data collection method, and depth of analysis. Surveys with very specific target respondents naturally require a longer recruitment process.
We provide a quotation after the initial brief. The first consultation is free, no obligation.
Ask About Cost via WhatsAppRelated services
Other Services Often Used Together With Online Surveys
Contact Us
Free Consultation via WhatsApp
Fill in this short form. After you press send, WhatsApp will open with a neatly composed message, so the JULIZAR team can immediately understand your project needs and prepare a quotation.
- First consultation is free, no obligation
- Replies come from our consulting team, not just a bot
- Your data is not stored on this site; the message is sent directly through your WhatsApp
We do not accept voice calls. Please leave a message and we will pass it on to the relevant team. Messages are forwarded to the OpiniJob team.
FAQ
Questions About Online Survey Services
Still have questions?
Ask our team directly.
What is an online survey agency?
An online survey agency is a service provider that designs questionnaires, collects data from respondents via computers, tablets, and mobile phones, and turns it into insight reports for business decisions.
What types of online survey services are available?
We offer online market research, brand awareness surveys, customer satisfaction surveys, new product surveys, qualitative research such as FGDs and in-depth interviews, kiosk surveys, and field research.
How is JULIZAR related to OpiniJob?
OpiniJob.com is part of the JULIZAR business. OpiniJob provides the survey platform and a base of verified respondents, while JULIZAR handles research design, analysis, and business recommendations.
How is respondent quality maintained in online surveys?
Respondents on OpiniJob go through e-KTP (Indonesian electronic ID card) identity verification and duplicate detection, so one identity can only hold one account. This helps reduce duplicate data and invalid answers.
How long does an online survey take to complete?
Duration depends on the number of respondents, target criteria, and questionnaire length. Online surveys are generally faster than face-to-face surveys, and we provide an exact schedule after the initial brief.
Can online surveys be both qualitative and quantitative?
Yes. Quantitative surveys measure figures such as percentages and satisfaction scores, while qualitative research explores the reasons through online or offline FGDs and in-depth interviews.
How much do online survey services cost?
Cost depends on the number of respondents, target criteria, questionnaire complexity, method, and depth of analysis. We provide a quotation after the initial brief, and the first consultation is free.
How do I start an online survey with JULIZAR?
Contact us via WhatsApp or fill in the form on this page, tell us your research goals and target respondents, and we will send a proposed method, schedule, and quotation.
Ready to Gain Insights From Online Surveys With an Online Survey Agency?
Join the business owners and companies who trust JULIZAR for their studies. Sorry, we do not accept voice calls; please leave a message.
PT Julizar Konsultan Indonesia, Roseville SOHO & SUITE, Sunburst CBD, Jl. Kapten Soebijanto Djojohadikusumo No.8 Lot I, Suite S-1009, Lengkong Gudang, Tangerang Selatan, Banten 15321